Shipping Information
Greece
We are using “door-to-door” service by ELTA courier for all deliveries in Greece.
The shipping cost for all Greece is 3€.
Free shipping on orders over 100€.
Payment on delivery has an additional cost of +1,50€.
We need 1-9 working days to prepare and send your order and 1-2 additional days to deliver it at
your doorstep.
International shipping
For the safety of our products we use the EMS or SPM delivery service. The shipping cost vary
depending on the location.
We need 1-9 working days to prepare and send your order. The delivery time may range depending on
the location.
Shipping costs by region:
EU: 35€
Rest of Europe and the Mediterranean : 25€
U.S.A.: 40€ (SPM delivery)
Canada: 30€
Far and Middle East: 31€
Rest of the world: 36€
*Deliveries outside of the EU are subject to delays that may arise from customs clearance, product
restrictions and other local requirements for which our company is not responsible.
The shipping costs are calculated for parcels up to 0,50 kg. The costs may change depending on the
weight and the destination.
Return and refund policy
You have the right to return your order within a time-limit of 30 days from the date you received it and ask
for a replacement or a refund.
All items must be unused, in perfect condition and returned in their original packaging with all tags
included.
You may choose to use any shipping option or company of your choice. Please notice that you shall
solely bear the immediate cost of returning the product.
If you wish you can make a replacement or refund directly at our showroom.
To visit us please make an appointment:
Phone number: +30 21 1424 9653
E-mail: info@kilimijewellery.gr
